Privacy Policy
Last updated: March 2026
1. Introduction
Vuzza ("we", "our", or "us") operates the Vuzza platform, a fintech SaaS solution for approvals, compliance, and settlement. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with us.
2. Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, phone number, and company details when you sign up, request a demo, or contact us.
- Account data: Login credentials, usage preferences, and profile information.
- Usage data: How you interact with our platform, including logs, analytics, and performance metrics.
- Technical data: IP address, browser type, device information, and cookies when you access our website.
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our platform
- Process transactions and manage your account
- Send you service-related communications and updates
- Respond to your enquiries and support requests
- Improve our products and user experience
- Comply with legal obligations and enforce our terms
4. Data Sharing and Disclosure
We may share your information with service providers who help us operate our business (e.g. hosting, analytics, customer support) under strict confidentiality obligations. We do not sell your personal information. We may disclose information when required by law or to protect our rights and safety.
5. Data Security
We implement technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. This includes encryption, access controls, and regular security assessments. However, no method of transmission over the internet is completely secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, restrict or object to processing, and data portability. You can exercise these rights by contacting us at info@vuzza.eu. You may also have the right to lodge a complaint with a supervisory authority.
7. Cookies and Tracking
We use cookies and similar technologies to improve website functionality, analyse usage, and personalise content. You can manage your cookie preferences through your browser settings or our cookie consent tool.
8. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at info@vuzza.eu.